Sunrise At North Hills

Sunrise at North Hills has received mixed reviews from residents and their families. Many praised the facility for its cleanliness, spacious rooms, and the variety of activities offered. The staff was often described as friendly, caring, and attentive, with some reviewers noting that they treated residents like family. The facility's management was also commended for their excellent communication. However, there were also several negative reviews. Some reviewers reported issues with the facility's cleanliness, particularly in residents' rooms. There were also complaints about the quality of care, with some reviewers alleging that staff failed to show up for scheduled tasks or respond promptly to call alerts. Several reviewers also raised concerns about the facility's handling of medications and special dietary needs. The facility's food received mixed reviews, with some residents enjoying the meals and others finding them unsatisfactory. Some reviewers also expressed dissatisfaction with the facility's pricing and billing practices. Despite these issues, many reviewers said they would recommend Sunrise at North Hills to others, citing the facility's caring staff and welcoming atmosphere as its main strengths. However, some advised potential residents and their families to be vigilant about their loved ones' care, particularly in regards to medication management and dietary needs.