Spring Arbor of Sandhills

Spring Arbor of Sandhills, formerly Wickshire Creeks Crossing is generally well-regarded for its caring and attentive staff, clean facilities, and variety of activities for residents. Many reviewers appreciate the compassionate care provided, especially in memory care and hospice situations. The staff is often described as friendly, knowledgeable, and willing to assist families, making transitions smoother. The facility is noted for being clean and well-managed, with a pleasant atmosphere and a range of amenities, including outdoor areas and activity rooms. However, some reviews mention issues with billing, communication, and occasional staff turnover. There are also concerns about the adequacy of medical attention and the need for more staff to handle residents' needs effectively. Some reviewers noted that the activities for memory care patients could be improved and that there were inconsistencies in communication regarding services like linen provision. Despite these issues, many families express gratitude for the care their loved ones receive and recommend the facility to others. The community is described as veteran-friendly and accommodating to financial and quality of life requirements. Overall, Wickshire Creeks Crossing is seen as a positive environment for residents, with room for improvement in certain areas.