Charter Senior Living of Fox Hollow

The reviews for Fox Hollow Senior Living Community present a mixed picture. Many reviewers praise the facility for its friendly and dedicated staff, clean environment, and engaging activities. Residents and their families appreciate the variety of nutritious meals, the attentive care provided, and the welcoming atmosphere. The Executive Director and administrative staff are often commended for their hands-on approach and visibility within the community. Several reviewers highlight the facility's efforts to create a family-like environment, with activities such as outings, games, and social events contributing to residents' well-being. However, some reviews express concerns about specific issues. Complaints include low employee wages, understaffing, and occasional unprofessional behavior from certain staff members. A few reviewers mention problems with cleanliness, hot water availability, and communication. The memory care unit receives mixed feedback, with some describing it as inadequate. Additionally, some reviewers feel that the facility's appearance and services do not match the initial sales pitch, and there are concerns about the building's age and infrastructure, such as Wi-Fi connectivity. Overall, while many families and residents are satisfied with the care and environment at Fox Hollow, there are areas where improvements could be made, particularly in staff management, communication, and facility maintenance.