Truewood By Merrill, New Bern

Truewood by Merrill, New Bern is a senior living community that offers independent living, assisted living, and memory care services. The community is highly praised for its friendly and caring staff, clean facilities, and variety of activities. Many reviewers have noted that their loved ones are happy and well-cared for at Truewood. The community directors, Alison and Alberta, are particularly commended for their helpfulness and knowledge. The meals are also frequently mentioned as being of high quality. However, some reviewers have raised concerns about the facility's management and communication. There have been complaints about hidden fees, lack of maintenance, and poor communication from the staff. Some reviewers also mentioned issues with the assisted living area, including cleanliness and staff attitude. Despite these concerns, many reviewers would still recommend Truewood by Merrill, New Bern to others. They appreciate the community's southern charm, the variety of activities offered, and the overall care provided to the residents. The community's location, with amenities within easy access, is also seen as a plus. In conclusion, while there are some areas for improvement, Truewood by Merrill, New Bern is generally well-regarded as a senior living community. Its caring staff, clean facilities, and variety of activities make it a welcoming place