The Woodmark at Uptown

The Woodmark at Uptown receives mixed reviews from residents and their families. Many praise the friendly and caring staff, the variety of activities offered, and the cleanliness of the facility. The community is described as warm and welcoming, with a family-like atmosphere. The rooms are appreciated for their comfort and the food is generally well-received. Some residents and their families appreciate the flexibility of the staff and the personalized care provided. However, there are also criticisms. Some reviewers mention that there is not enough staff to provide the necessary care. There are also complaints about the quality of the food, with some saying it is often overcooked or not as described on the menu. Some reviewers also mention that the paperwork process is frustrating and that they were not able to move in on the weekend. There are also concerns about the cost, with some saying it is too high. Some reviewers also mention issues with the facility's management, saying they are unresponsive or unwilling to make necessary repairs. There are also complaints about thefts occurring within the facility. Overall, The Woodmark at Uptown is praised for its caring staff and variety of activities, but criticized for its high cost, lack of staff, and management issues.