Morada Quintessence

Morada Quintessence has received mixed reviews from residents and their families. Many have praised the facility for its cleanliness, spacious rooms, and the friendliness of the staff. The staff are described as professional, attentive, and caring, providing excellent individual attention to the residents. The facility's layout, which is all on one level and circular in shape, is appreciated for its ease of navigation. The community is also commended for its range of activities and the quality of its food. However, some reviewers have raised concerns about the level of care provided, particularly for residents with more advanced needs. There have been complaints about the staff not answering call buttons promptly, especially at night. Some reviewers have also mentioned that the meals and dining experience could be improved. The facility has undergone renovations and changes in management, which some reviewers have noted as positive improvements. The facility's location and the fact that it has a flat rate for all levels of care were also highlighted as advantages. Despite some negative feedback, many reviewers have recommended Morada Quintessence to others, with some even describing it as an "exceptional place" and a "great place to be".