The Bungalows at Mayfield

The reviews for the Carlotta skilled nursing and assisted living facility are mixed. Some reviewers praise the facility for its excellent care, physical therapy, and amenities such as an on-site hair salon, church services, and gourmet food. They also commend the staff for their professionalism and friendliness, and the facility for its range of activities and transportation services. However, other reviewers express dissatisfaction with the facility's response times, claiming that calls for assistance are often ignored or delayed. They also raise concerns about the loss of personal items and deteriorating health of residents. Some reviewers accuse the administrative staff of being hostile and uncooperative when issues are raised. There are also complaints about the quality of medical care, with some reviewers claiming that decisions are driven by Medicare reimbursement rules rather than patient needs. They also criticize the facility for its poor response to medical emergencies and lack of attention to patients with confusion or cognitive issues. Some reviewers also report instances of poor hygiene and neglect, such as untreated bladder infections, bed sores, and dirty casts. They also claim that the facility refused to readmit a patient after a hospital stay. Despite these negative reviews, some reviewers recommend the facility for short-term rehab and speak highly of the support and community provided to residents.