Heartis Village Peoria

Heartis Village has received mostly positive reviews from residents and their families. Many have praised the friendly and supportive staff, who have been described as going above and beyond to ensure a smooth transition and pleasant living experience for residents. The community is also commended for its range of activities and amenities, including a beauty shop, arts and crafts, and a variety of dining options. The facility's cleanliness and maintenance have also been highlighted. However, some reviewers have raised concerns about the quality of food and service in the dining room, and the need for more activities for men. There were also complaints about the management of the building and the care provided, particularly in the memory care unit. Some reviewers felt that the staff seemed overwhelmed and unable to provide the level of care needed. Despite these concerns, many reviewers have expressed satisfaction with the care their loved ones have received at Heartis Village. They have also praised the facility's approach to dementia care, which focuses on individual interests and abilities. Overall, Heartis Village is highly recommended by most reviewers for its caring staff, range of activities, and high-quality facilities.