Heritage Woods Of Bolingbrook

Heritage Woods of Bolingbrook is a highly recommended assisted living facility. Many reviewers praised the staff for their professionalism, passion, and attentiveness. The nursing team, front desk staff, and wellness team were all mentioned for their exceptional service. The facility is described as clean, welcoming, and well-maintained. The residents are friendly and the food is reportedly good. The rooms, although small, are pleasant and comfortable. However, some reviewers expressed concerns about the management and the responsiveness of the staff. There were complaints about the lack of communication and unfulfilled promises. Some reviewers also mentioned that the facility's billing system could be improved. Despite these concerns, many reviewers expressed satisfaction with the care their loved ones received at Heritage Woods. They appreciated the detailed and rigorous process of admission, which they felt was necessary for an assisted living facility. The location was also praised for its convenience. Overall, Heritage Woods of Bolingbrook is seen as a great place for seniors, with caring staff, good amenities, and a pleasant environment. However, improvements could be made in communication and management.