Oaks at Savannah

The reviews for The Oaks at Savannah present a mixed picture, with both positive and negative experiences. On the positive side, some residents and their families appreciate the friendly and accommodating staff, the clean and pleasant environment, and the variety of activities and outings offered. The facility is described as having a welcoming atmosphere, with some staff members, like Teresa and Delano, receiving specific praise for their dedication and care. The dining room and social activities are also highlighted positively by some reviewers. However, there are significant concerns raised by others. Complaints include issues with staff turnover, unprofessionalism, and neglect, particularly in the memory care unit. Some reviewers report serious incidents, such as residents being left on the floor, inadequate response to falls, and poor hygiene practices. There are also reports of poor food quality, pest infestations, and maintenance issues. Communication problems and a lack of responsiveness from management are recurring themes, with some families feeling their concerns are dismissed or ignored. Allegations of misconduct, such as embezzlement and mismanagement, are mentioned, along with concerns about the facility's ability to retain staff and maintain a safe environment. Overall, while some families are satisfied with the care provided, others strongly advise against choosing The Oaks at Savannah due to their negative experiences.