The Landings At Norcross

The Landings at Norcross has received mixed reviews. Some reviewers praised the facility for its cleanliness, comfortable rooms, and nourishing menu. They also appreciated the general safety measures and the fact that the facility accommodates specific needs. The staff was described as friendly and caring, with some standout individuals mentioned. The facility's activities and the presence of pets were also highlighted as positives. However, there were several negative comments about the staff's attentiveness and continuity of care, with some reviewers mentioning issues with medication management. Some reviewers also expressed concerns about the facility's medical care, with one reviewer describing it as a "serious deficiency." There were also complaints about the facility's communication, particularly in relation to care plans and medication. The facility's memory care section received specific criticism, with one reviewer describing the care as "non-existent." Another reviewer described the memory care section as being "locked away" and criticized the lack of interaction between staff and residents. Several reviewers mentioned issues with the facility's management, describing them as unprofessional and unresponsive. Some reviewers also mentioned problems with the emergency call system and the facility's handling of these issues. Overall, while some reviewers had positive experiences at The Landings at Norcross, many expressed serious concerns about the quality