Oaks at Shiloh Point

The reviews for Oaks at Shiloh Point and Gardens of Shiloh Point present a mixed picture. Many reviewers praise the facilities for their caring and attentive staff, who are described as friendly, compassionate, and dedicated. The management, particularly Nicholas Bridges, is often highlighted for being hands-on and responsive. Residents and their families appreciate the variety of activities, clean environment, and the sense of community, with some noting unique features like a courtyard with chickens. The food and amenities are generally well-received, and the facilities are considered affordable and conveniently located. However, there are significant concerns raised by some reviewers. Issues include inadequate medical training for aides, poor communication, and billing errors. Some families report negative experiences with respite care, citing a decline in their loved ones' health and insufficient attention to medical needs. There are also complaints about missing personal items and inconsistent care quality, with some suggesting that the level of care has declined over time. Overall, while many families express satisfaction and recommend the facilities, others caution potential residents to ask detailed questions and consider their specific needs carefully. The reviews suggest that while the facilities have strengths, there are areas that require improvement to ensure consistent, high-quality care for all residents.