Coastal Pointe Senior Living

The Horizon Club in Deerfield Beach, Florida, receives mixed reviews from residents and their families. Many praise the facility for its clean, well-maintained environment and friendly, professional staff. The community offers a variety of activities, including arts and crafts, exercise classes, and outings, which many residents enjoy. The dining experience is generally well-received, with some comparing it to a restaurant, although a few express concerns about food quality and menu changes. Several reviews highlight the supportive and caring nature of the staff, particularly during challenging times such as hospitalizations or hurricanes. The facility's management is often commended for their attentiveness and open communication. However, some reviews mention issues with understaffing, particularly in the assisted living section, leading to delayed responses to call buttons and inadequate personalized care. A recurring concern is the lack of communication with family members, especially when a power of attorney is involved. Some family members report difficulties in obtaining information about their loved ones' health and medication. Additionally, there are concerns about the rising costs of living at the facility, which some fear may become unaffordable over time. Overall, while many residents and families express satisfaction with the Horizon Club, citing peace of mind and a welcoming atmosphere, others point out areas for improvement, particularly in communication and staffing levels.