Aspen House Assisted Living and Memory Care

If you love your family member, you will NEVER place them in Aspen House! My mom was in House 1 for 4 months and I have removed her from that facility. Consistently understaffed, caregivers that are not appropriately trained, no communication among staff, inadequate supervision, unsanitary and unsafe conditions, residents required to sit all day long in a cold group sitting area with absolutely no activities other than a loud, obnoxious, blaring TV. My mom went into Aspen House with her own clothes, shoes and possessions most of which could not be found when we removed her. She very rarely had on her own clothes. She was rarely bathed properly, her hair never combed, her undergarments wet and soiled and family had to regularly ask to have her changed, bedding was minimal at best with never enough blankets on the bed for nighttime! Carpeting not clean and bathrooms were never sanitized appropriately. Other comments above list personnel who worked there but none of them are still there. Recent State violations and visits with no change in conditions or Administration. My mom was "lost" by personnel one night and found asleep in the laundry room on a pile of pooped on and peed on bed linens during the middle of a COVID outbreak at the facility. Then on another occasion, in only the 4 months she was at the facility, she was "lost" again and found in the kitchen with no clothes on trying to find a knife to kill herself. Never any apology or communication with Administrator of facility. According to State Regulations, the kitchen door is always supposed to be locked! Information below is a lie...no beautician on site, there are NO activities on site, no devotional services, no aging in place (when you cannot move on your own or are too loud or require too much care...you have to leave), THERE ARE ABSOLUTELY NO NURSES ON STAFF, THERE ARE BARELY ANY CNAs, there is ABSOLUTELY NO beauty and barber services! Need I say more????