Pacific Care Home II

The reviews of CountryHouse are largely positive, emphasizing compassionate care, a welcoming atmosphere, and a home-like environment. Families describe staff as caring, patient, responsive, knowledgeable, and attentive to both residents and their relatives. Several reviewers feel confident leaving their loved ones there and appreciate the facility’s family-oriented approach, individualized support, and focus on helping residents maintain active, meaningful lives. The beautiful furnishings, communal living areas, private rooms, and available activities are also praised. One family was especially grateful for the staff’s kindness and practical assistance during a difficult transition after a resident’s death. Another appreciated that staff took a resident to his favorite restaurant. CountryHouse on Old Cheney is specifically described as considerate, compassionate, and supportive of families coping with dementia. Residents appear comfortable and well cared for, even when they do not actively participate in activities. However, the reviews also include serious concerns. One warning advises prospective families not to rely on promises that a private-pay resident will have access to a Medicaid room after two years. The reviewer states that each building has only two Medicaid beds, that those beds were already full in the three Lincoln locations, and that residents cannot transfer to Medicaid beds in another CountryHouse building. Another reviewer reports severe understaffing, saying there were not enough capable caregivers to monitor and care for everyone, ultimately prompting the family to move their mother. Overall, CountryHouse receives strong praise for its compassionate staff, pleasant setting, and quality of care, but prospective families should independently verify staffing levels, Medicaid availability, and long-term payment or placement policies.