Villa Lorena

The reviews for Victory Centre of Vernon Hills and Villa Lorena are generally positive, with many praising the facilities, staff, and overall experience. Many reviewers mention that their loved ones have lived in these facilities for several years and have been very happy with the care they received. The physical buildings and landscapes are often described as top-notch, and the staff are frequently praised for their kindness and professionalism. However, some reviewers express disappointment with the distance of Victory Centre from their homes and the long waiting list. One reviewer had a negative experience with a staff member who provided incorrect information about the waiting list. Villa Lorena is praised for its excellent treatment, lovely setting, and caring staff. Reviewers mention that their family members are happy and have adjusted well to their new surroundings. The owners are also commended for their generosity. Some reviewers mention that the facilities could improve their activities offerings and that there have been some issues with staff turnover and medication delivery. However, these seem to be the exceptions rather than the norm. Overall, both facilities are highly recommended by most reviewers, who often describe them as "world-class" and "one-of-a-kind".