Walnut House

Walnut Creek Willows is a 72-bed facility that is highly praised for its spaciousness, cleanliness, and the warmth of its staff. The community offers a variety of amenities including a piano, popcorn machines for movie nights, and art activities. The facility places a high emphasis on socialization and community-building. However, some reviewers have noted that the facility can be hard to find, even with GPS. Walnut House, another facility under the same management, has also received positive reviews for its knowledgeable and caring staff. However, some reviewers have criticized the facility for its lack of professionalism and responsiveness, particularly in relation to inquiries about the Assisted Living Waiver. Some reviewers have also raised concerns about understaffing and issues with medication administration at Walnut House. There were also complaints about the unprofessional behavior of the Regional Director and a lack of communication about residents' medication needs. Despite these criticisms, many reviewers have praised the facilities for their caring and attentive staff, well-managed operations, and comfortable living conditions. Some reviewers have also appreciated the facilities' efforts to provide social activities and services for residents. However, some reviewers have noted that the facilities could benefit from updates and improvements to the physical environment. Overall, both Walnut Creek Willows and Walnut House have received mixed reviews, with many praising the facilities' caring staff and comfortable living conditions, but others criticizing their professionalism and communication.