Merrill Gardens At Brentwood

Merrill Gardens is a senior community facility that offers independent, assisted living, and memory care services. The majority of the reviews are positive, with many praising the facility's amenities, activities, and staff. Crystal Hovar, a sales agent, is particularly commended for her professionalism, helpfulness, and prompt responses. The food is also praised, with the chef and restaurant staff receiving compliments for their quick service and delicious meals. The facility's interior and views are also appreciated. However, there are some negative reviews. Some reviewers complain about the facility being understaffed, unprofessional, and non-communicative. There are also complaints about high staff turnover. One reviewer mentions issues with reimbursement for employment-related expenses. Despite these issues, many reviewers express satisfaction with their decision to choose Merrill Gardens for their loved ones. They appreciate the full-size kitchen, washer and dryer, weekly cleaning service, and transportation to shopping and doctor appointments. The facility's close proximity to John Muir Hospital is also mentioned as a plus. In conclusion, Merrill Gardens is generally well-regarded for its services, amenities, and staff, although there are some concerns about staffing and communication.