The Citadel Senior Living Community

The Citadel Senior Living Community has received mixed reviews from residents and their families. Many have praised the facility for its beautiful amenities, caring staff, and wide range of activities. The staff, particularly Karina, has been commended for their helpfulness and dedication to the residents. The facility is described as clean, well-maintained, and offering a great environment for seniors. However, some reviewers have raised concerns about the facility's organization and communication. There were complaints about the lack of vegetarian meal options, inadequate water supply, and issues with room design. One reviewer mentioned a lack of response from the nursing or medical staff. Despite these concerns, many residents have expressed satisfaction with their stay at the Citadel. They appreciate the community atmosphere, the variety of activities, and the quality of care provided by the staff. The physical therapy staff was particularly praised for their dedication and effectiveness. However, some reviewers have raised concerns about the facility's management, citing inconsistency and a tendency to retain poor-performing staff while letting go of good ones. There were also complaints about the facility's handling of medication and cleanliness, with one reviewer mentioning a bedbug infestation. Overall, while the Citadel has received some negative feedback, the majority of reviews are positive, highlighting the facility