The Peaks at South Jordan Memory Care

The reviews for The Peaks at South Jordan, formerly known as Pheasant Run, present a mixed picture of the facility. Many reviewers praise the compassionate and dedicated staff, highlighting individuals like Marsha, Bart, and Savannah for their leadership and professionalism. The facility is often described as clean, welcoming, and well-managed, with a strong focus on dementia and Alzheimer's care. Activities and meals receive positive mentions, and the environment is noted for its supportive and community-oriented atmosphere. However, some reviews express concerns about management changes, staff professionalism, and communication issues. A few reviewers mention negative experiences with the new ownership, citing problems like unpaid staff, inadequate training, and poor food quality. There are also isolated reports of neglect, such as unreported falls and language barriers with staff. Overall, while many families and residents appreciate the care and environment provided by The Peaks, there are notable criticisms that suggest room for improvement, particularly in management and staff training. The facility is recommended by several reviewers for its specialized memory care and supportive community, but potential residents and families are advised to consider both the positive and negative feedback when making a decision.