Colonial Village

The reviews for Colonial Village, an independent living facility in Longview, Texas, present a mixed picture. Many residents and their families praise the community for its friendly and accommodating staff, who are described as caring and professional. The facility offers a range of amenities, including transportation services, a variety of activities, and three meals a day, which many find to be of good quality. The sense of community and the welcoming atmosphere are frequently highlighted, with residents feeling like part of a family. However, some reviews point out significant issues. Maintenance and housekeeping services have been criticized for delays and inconsistency. There are complaints about the quality and temperature of meals, with some residents receiving cold or improperly prepared food. The facility's management has been questioned, particularly regarding rent increases and the handling of maintenance requests. Additionally, the facility does not meet VA Pension requirements, which is a concern for veterans. The physical condition of the building is noted as older, with some areas needing refurbishment. Despite these drawbacks, many residents appreciate the independence and social opportunities provided by Colonial Village. The facility is seen as a good value for the services offered, though some feel improvements are necessary to enhance the living experience. Overall, while Colonial Village has its challenges, it remains a popular choice for many seniors seeking a supportive and engaging community.