Independence Village Of East Lansing

Independence Village of East Lansing (IVEL) is generally well-regarded by residents and their families. The facility is praised for its friendly and efficient staff, who are described as caring, attentive, and helpful. The residents appreciate the variety of activities offered, including bingo, exercise classes, crafts, card games, and outings. The facility's location, across the street from a Meijer's store and near a credit union, is also seen as a plus. The apartments are described as spacious and comfortable, with some overlooking a pleasant courtyard. The facility's transportation service is appreciated, as is the fact that it allows pets. The food is generally liked, although some residents have minor complaints. However, there are some criticisms. Some residents felt the facility was not equipped to handle their medical needs and wished the staff had been more upfront about this. There were also complaints about money being stolen from rooms and residents being double-charged by aides. One resident was unhappy about being charged for the remaining months on her lease after her mother passed away. Overall, IVEL is seen as a friendly, active community that provides a good quality of life for its residents. The staff's caring attitude and the variety of activities are particularly appreciated. However, potential residents with significant medical needs may want to look elsewhere.