Village Shalom

The reviews for Village Walk are mixed. Some reviewers praise the facility for its cleanliness, beautiful surroundings, and professional, friendly staff who know the residents by name. They appreciate the variety of activities and entertainment available to keep residents engaged. The facility's location is also seen as convenient and the food is described as wonderful. However, there are serious concerns raised about the level of care provided, particularly in the memory care unit. Some reviewers claim that the facility is understaffed, leading to inadequate care for residents. There are also allegations of staff being impatient with difficult residents and not responding promptly to requests for help. One reviewer accuses the facility of neglecting their mother's health to the point of near-death. There are also complaints about the management's lack of responsiveness to problems and their focus on fundraising over resident care. In addition, some reviewers express dissatisfaction with the medical decisions made by the facility and claim that they do not follow doctors' orders. The lack of training for orderlies is also criticized. Overall, while some aspects of Village Walk are praised, the negative reviews raise serious concerns about the quality of care and management at the facility.