Holiday Greenwood Terrace

Holiday Greenwood Terrace has received mixed reviews from residents and their families. Many have praised the facility for its spacious rooms, friendly and caring staff, and a variety of activities available for residents. The facility is also commended for its cleanliness, good environment, and the excellent care provided by the nursing staff. Some residents have appreciated the natural light in their rooms and the overall layout of the community. However, there have been complaints about the quality of food, with some residents suggesting more healthy and low-salt choices. There were also concerns about the waiting time for meals, with one resident's family member witnessing their loved one waiting for an hour for their meal. Some reviewers mentioned that the facility could use more employees to help with serving meals. A few reviewers expressed dissatisfaction with the management, with one former employee giving the place zero stars due to the high expectations of the General Manager. Another reviewer mentioned issues with the facility charging for an additional month due to a 30-day notice policy after their loved one passed away. Despite these issues, many reviewers would still recommend Holiday Greenwood Terrace to others, citing its competitive pricing, the quality of care, and the friendly community as major positives. The facility's handling of the COVID-19 pandemic was also praised, with reviewers noting the successful efforts to keep residents