Smith Farms Manor

Smith Farms is a highly recommended senior living community, praised for its compassionate and caring staff, from the director to the housekeeping team. The community is described as a friendly and clean environment with a variety of activities for residents. The facility offers both regular and studio apartments, some with their own patio or balcony, and even allows pets. The dining offerings and daily events are also appreciated. However, there are concerns about the decline in care quality, particularly during the second shift. Issues such as missed medications, neglected laundry, and unprofessional behavior from the front desk staff have been reported. Despite these concerns, the executive director's response has been unsatisfactory. Despite these issues, many families have had positive experiences. Residents have been made to feel at home, with staff checking on them regularly and ensuring they participate in meals. The staff's emotional support during difficult times, such as the passing of a resident, has been particularly appreciated. The facility's physical attributes, such as the well-maintained facilities, pleasant environment, and the option for residents to have their own garden, are also praised. The director, Kathy, is singled out for her exceptional service. Overall, Smith Farms is seen as a good fit for seniors, offering a range of care levels to suit various needs.