Holiday South Wind Heights

South Wind Heights in Jonesboro, Arkansas, has received mixed reviews from residents and their families. Many praise the facility for its friendly and helpful staff, clean environment, and engaging activities. The management, kitchen staff, servers, and cleaning staff are often mentioned for their excellent service. The facility's apartment floor plans, interior and exterior cleanliness, and the quality of food are also highlighted positively. However, some residents have expressed dissatisfaction with the quality and quantity of food, with some stating that the meals are often cold and portions are small. There have also been complaints about the facility's cleanliness, with some residents stating that their rooms were not cleaned regularly. The facility's management has also been criticized, with some residents stating that they were double billed and that the management was unresponsive to their concerns. Some residents also expressed dissatisfaction with the lack of staff presence in the evenings. Despite these criticisms, many residents and their families would still recommend South Wind Heights to others. They appreciate the sense of community, the variety of activities offered, and the facility's efforts to keep residents safe during the COVID-19 pandemic.