New Perspective Sun Prairie

New Perspectives Senior Living has received mixed reviews from residents and their families. Many praise the facility for its beautiful and clean environment, friendly and attentive staff, and a variety of activities and amenities. The meals are generally well-received, with some noting the variety and quality of the food. The facility's security measures, such as locked facilities and 24/7 caregivers, are also appreciated. However, some reviewers express concerns about the care provided, particularly in the memory care unit. They claim that residents are not checked on frequently enough and that some staff members lack experience with dementia care. Communication with senior staff is also reported to be a problem, with some saying that their concerns are not addressed promptly or at all. There are also complaints about the cost, with some finding the facility expensive. Some reviewers also express dissatisfaction with the facility's response to COVID-19, claiming that the restrictions imposed were too stringent and negatively impacted the residents' well-being. Despite these concerns, many residents and their families express satisfaction with the care provided at New Perspectives Senior Living and would recommend it to others. They appreciate the sense of community and the efforts made by the staff to ensure residents' comfort and happiness.