Heritage Muskego

Heritage Muskego Senior Living has received mixed reviews from residents and their families. Many praised the facility for its modern amenities, such as a swimming pool, and its cleanliness. The staff was often described as friendly and helpful. The facility's newer construction, having been built in 2018, was also seen as a positive. However, some residents were dissatisfied with the views from their rooms and the lack of certain amenities, such as a hobby room. The facility's memory care unit received criticism for alleged understaffing and neglect of residents. Some reviewers also mentioned issues with staff turnover and a lack of activities for residents. However, others praised the quality of care and the range of activities available. The food at the facility received mixed reviews, with some finding it excellent and others describing it as disgusting. Some reviewers also expressed dissatisfaction with the facility's handling of certain situations, such as flooding in the parking structure. Overall, while many reviewers found Heritage Muskego Senior Living to be a pleasant and well-maintained facility, others raised concerns about the quality of care and the facility's management.