Merrill Gardens At Wright Park

The reviews for Merrill Gardens are mixed. Many residents and their families praise the facility for its beautiful location, friendly staff, and variety of activities. They appreciate the 24/7 dining options, the quality of the food, and the sense of community. Some have mentioned that their loved ones have made friends and are thriving in the environment. The staff is often described as kind, helpful, and attentive. However, there are also negative reviews. Some reviewers have accused the management of being disingenuous and dismissive. There are complaints about the handling of food allergies and the lack of transparency. One reviewer mentioned a bait and switch situation and plans to move their mother out as soon as possible. Another reviewer accused the staff of theft, claiming that their grandmother was robbed of her jewelry. They also criticized the management for creating an unhealthy work environment and taking advantage of the elderly. Overall, while many residents seem to be happy with their experience at Merrill Gardens, there are serious concerns raised by others that potential residents and their families should consider.