Where The Heart Is

410 Norris Street, Burlington, WA 98233
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For residents and staff
(360) 755-8007
For pricing and availability
(360) 813-6820

Pricing for Where The Heart Is

Seniorly Estimated Pricing starts from
$6,927/mo

Your monthly costs at Where The Heart Is will vary depending on room type and the level of care needed. Click the button below to connect with your Seniorly Local Advisor for more accurate pricing.

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About Where The Heart Is

Where The Heart Is Assisted Living and Memory Care is a premier Assisted Living and Memory Care community in Burlington, WA that serves Skagit Valley, Tacoma, Sequim, and the surrounding regions. Residents have also joined our community from all over the country and the world, including New Jersey, The Netherlands, Germany, and Hong Kong. No matter where you’ve lived before, we’d be honored to have you call Where The Heart Is home. The Burlington, WA region has numerous attractions for residents and visitors to enjoy. The community is centrally located near Deception Pass, the Cascade Mountains, and the Tulip Fields. Every year, the annual Tulip Festival takes place and the region is known for tasty, flavor-filled locally grown berries. Whether your senior loved one requires some help with the activities of daily living (ADL’s) or is living with the effects of dementia or Alzheimer’s disease, our dedicated staff takes great pride in delivering high-quality care that is compassionate, safe, and resident-centered. Our services are designed to meet our residents’ physical, emotional and spiritual needs 24 hours a day, 7 days a week. Our skilled staff includes a Medical Director, Health Services Director, Executive Director who is licensed as an Infection Preventionist, and an LPN. Each resident is assessed to formulate a specialized care plan based on their needs, and we strive to use activities to manage behavior, avoiding psychotropic medications. Additionally, we create ways for residents to be successful. Our community is a certified Monarch butterfly habitat that features vibrant gardens that offer each resident the chance to explore ways to nurture and become immersed in creativity. With compassionate and experienced staff members, we are committed to providing the highest level of care. The Where The Heart Is property features new dining room floors, a theater, a sunroom where we all gather to visit, a beauty salon, and a beautiful courtyard that we use for entertaining and activities. We also have two balconies where people can sit to have meals and enjoy each other’s company. With a focus on both hospitality services and community engagement, we strive to create meaningful relationships with our residents who enjoy resort-style hospitality services including scheduled transportation (we have our own bus), cozy rooms just off of public areas, on and off-site programming like lunch outings, and more. Where The Heart Is also provides a unique opportunity for residents to enjoy the vegetables from our garden, making soup every day, using SPARK procedural memories. Additionally, we have pop-up cookouts on the balcony, resident made pancakes, homemade cookies, and plan special parties based on different foods, like chocolate day or honey day. Every Friday during the summer, residents enjoy a BBQ outside.

Care at Where The Heart Is

Care types offered

  • Memory Care

    A supervised and secured community designed to support engagement and quality of life for residents living with dementia. Explore Memory Care in Burlington

Health care services

  • Mild cognitive impairment
  • 24-hour supervision
  • Dementia waiver

Reviews of Where The Heart Is

8.4
Seniorly Community Score
Based on Seniorly's proprietary scoring, including 46 reviews across the web
What families are saying
The reviews for Where the Heart Is are mixed, with many praising the facility for its caring and compassionate staff, welcoming atmosphere, and well-maintained environment. The marketing director, Kristie, is particularly commended for her involvement with the community. The facility's layout, which encourages resident interaction, is also appreciated. However, some reviewers express concerns about the treatment of employees and the quality of care provided to residents. There are reports of residents being left in pain or discomfort for extended periods, and some complaints about the quality of the food. Despite these issues, many reviewers would still recommend the facility to others, citing the staff's dedication and the sense of community among residents. The facility's ability to accommodate different needs and its acceptance of Medicaid are also seen as positives. However, some reviewers found the facility to be expensive.
AI-generated summary from the text of family reviews across the internet. Contact a Seniorly representative for more info about reviews.
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Reviews left on Seniorly
Overall rating
Mary A
March 2024
There is a pronounced difference in care between full pay and Medicaid residents. Our family member was treated well when on private pay and quality of care has consistantly gone down since on medicaid alone. Rates were re-evaluted every six months with price increases while on private pay. Constantly being called to bring snacks, drinks and supplies. Changed details of original contract due to "changes in care needs". Would never place another family member here.
... Read More

Amenities at Where The Heart Is

Room amenities

  • Air conditioning
  • Telephone

Community amenities

  • Fitness programs
  • Scheduled daily activities
  • Movie nights

Community services

  • Housekeeping
  • Concierge
  • Move-in coordination

Dining services

  • Dining room
  • Restaurant-style dining
  • Diabetes diet

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Seniorly Neighborhood Insights

What you need to know for Burlington, WA (98233)

Total population: 15,609

35% of population is 50+ years old, 17% is 65+ years old

Median income: $63,298

The poverty rate is 6% higher for this region compared to the Washington state average, which is 9%

Diversity

1% of population identify themselves as Black, 3% as Asian, 28% as Hispanic, and 76% as White

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Disclaimer

Seniorly is not affiliated with the owner or operator(s) of Where The Heart Is. A verified owner or operator has claimed this community.

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