Mallard Landing

Mallard Landing Assisted Living has received overwhelmingly positive reviews from both residents and their families, as well as staff members. The facility is praised for its friendly and accommodating staff, clean and comfortable environment, and a range of activities for residents. The staff is noted for their dedication and care, even during challenging times such as the Covid-19 pandemic. The facility offers a variety of amenities including a library, a community room, a pool table, and a unique Coca-Cola room that resembles a small restaurant. The pricing structure, which includes all services in one fee, is also appreciated. However, there are a few negative reviews, with complaints about untrained staff, poor communication, and smoking among employees. Some visitors also had negative experiences with the management. Despite these criticisms, many residents and their families express satisfaction with the care provided and the sense of community at Mallard Landing. The facility is often described as a "hidden gem" and a "great family environment". Staff members also express their satisfaction with the working environment and the supportive management team. In conclusion, Mallard Landing Assisted Living is generally well-regarded for its quality care, range of activities, and friendly environment, although there are some areas for improvement.