Pegasus Landing of Forney

The reviews for Pegasus Landing, formerly known as Three Forks, present a mixed picture of the assisted living facility. Some reviewers praise the friendly and compassionate staff, noting improvements such as new landscaping, remodeled interiors, and engaging activities. They appreciate the care provided, especially in memory care, and commend specific staff members for their dedication. However, many reviews highlight significant concerns. Common complaints include frequent staff turnover, poor management, and a decline in service quality since the change in ownership. Issues such as unaddressed maintenance problems, unpleasant odors, and inadequate housekeeping are frequently mentioned. The facility's food quality is criticized, with some describing it as substandard and lacking nutritional value. Additionally, there are reports of unprofessional behavior from certain staff members, including rudeness and neglect of residents' needs. Several reviewers express dissatisfaction with the administration, citing unresponsiveness and a focus on profit over resident care. Some families have experienced unexpected rate increases and billing issues. Concerns about understaffing and the facility's inability to provide adequate care for residents with higher needs are also raised. Overall, while some residents and families have positive experiences, many others are disappointed with the facility's management and care standards, urging potential residents to consider other options.