Vitality Court Texas Star

The reviews for Vitality Court Texas Star and Vitalia Senior Residences at Strongsville are mixed. Many reviewers praise the facilities for their cleanliness, spaciousness, and upscale, home-like atmosphere. The staff is often described as friendly, caring, and attentive, and the activities and amenities offered are appreciated. Some reviewers also mention the convenience of in-house therapy gyms and the ability to accommodate specific dietary requests. However, there are also criticisms. Some reviewers express dissatisfaction with the quality of care, alleging that caregivers and managers are uncaring or even rude. There are also complaints about the food and the lack of sufficient staff. A few reviewers mention that the facilities are expensive and that additional charges for added behaviors make budgeting difficult. Some reviewers also express frustration with the facilities' handling of dementia and Alzheimer's patients, suggesting that their experience and training in this area is lacking. Despite these criticisms, many reviewers would still recommend these facilities to others. They appreciate the efforts made by the staff to keep residents safe during the pandemic and the fact that the facilities do not feel like cold, clinical institutions. Some reviewers also mention that they chose these facilities because they were close to home and because the staff went out of their way to accommodate their loved ones.