Springfield Heights

Springfield Heights Senior Living is generally well-regarded for its homely atmosphere, cleanliness, and variety of activities. Many reviewers appreciate the regular furniture in the rooms, the good food, and the beauty salon. The staff is often praised for their dedication and care, with some reviewers noting that they go above and beyond, even during the pandemic. The facility is also commended for its reasonable pricing and the personalized care each resident receives. However, some reviewers have expressed concerns about the decline in care over the years, with some staff members being described as rude and uncaring. There were also complaints about the food quality and the lack of freedom for residents to choose their meal companions. One specific worker, Brandy, was accused of manipulating residents. Despite these concerns, many reviewers have expressed satisfaction with the facility, with some even describing it as a blessing for their family. The facility is also praised for its staff-to-patient ratio, especially in the memory care section. Overall, Springfield Heights is seen as a welcoming and caring environment for seniors.