Sunrise of Upper St. Clair

Sunrise of Upper St. Clair has received mixed reviews from residents, their families, and employees. Many praise the facility for its caring and attentive staff, clean and comfortable environment, and variety of activities. Personal touches, such as celebrating anniversaries and accommodating personal errands, are appreciated. The facility's policy of treating residents as family and allowing them to age in place is also commended. However, some reviewers express concerns about understaffing, particularly during the evening, and inadequate training. There are also complaints about the high cost of living at the facility, with some reviewers feeling that the services provided do not justify the expense. Some reviewers also mention issues with communication and responsiveness from management. A few reviewers who claim to be former employees of Sunrise have shared negative experiences, alleging poor treatment of employees and residents, inadequate food portions, and unreported incidents involving resident safety. Despite these criticisms, many reviewers recommend Sunrise of Upper St. Clair, particularly for those seeking memory and dementia care. The facility's "neighborhood" layout, pet-friendly policy, and provision of three meals a day are highlighted as positive features. However, some reviewers advise prospective residents and their families to ensure they fully understand the costs involved and the level of care provided before choosing