Gibson Creek By Bonaventure

The Iris Memory Care and Retirement Cottages and Gibson Creek Retirement Cottage and Assisted Living have received mixed reviews. Many reviewers praised the facilities for their cleanliness, friendly and caring staff, and the range of activities offered to residents. The food was also complimented, with one reviewer noting that the kitchen staff cook up fresh, delicious food every day. However, some reviewers expressed concerns about the response time when residents push the call button, and one reviewer mentioned that the facility was understaffed. There were also complaints about the management and the high staff turnover rate. Several reviewers mentioned that they had loved ones at the facilities who were happy with their care. One reviewer noted that the staff at Gibson Creek were very understanding, patient, reliable, and hardworking. Another reviewer mentioned that the staff at The Iris Memory Care were very flexible, friendly, and kind. However, there were also negative reviews. Some reviewers complained about the quality of care, with one reviewer stating that their loved one was left in a filthy room. Another reviewer claimed that the staff were negligent and did not follow the residents' plan of care. Overall, while there were many positive reviews, the negative reviews raise concerns about the quality of care at these facilities.