West Chester Assisted Living & Memory Care

The reviews for West Chester Assisted Living and Memory Care and Westerwood are mixed. Many reviewers praised the facilities for their aesthetic appeal, cleanliness, and convenient locations. The staff were often described as friendly, patient, and caring, and the variety of activities and amenities were appreciated. The food was generally well-received, with some reviewers noting a good variety of meals. However, there were also several negative reviews. Some reviewers expressed dissatisfaction with the level of care provided, citing instances of neglect, poor communication, and high staff turnover. There were also complaints about the facilities being understaffed and not adequately meeting the needs of residents. Some reviewers also mentioned issues with billing and the high cost of the facilities. Overall, while some reviewers had positive experiences and would recommend these facilities to others, there were also several serious concerns raised about the quality of care and management.