The Enclave Of Newell Creek

The Enclave of Newell Creek has received mixed reviews from residents and their families. Many praise the facility for its top-notch staff, cleanliness, and the quality of care provided, particularly in the assisted living section. The one-on-one care provided by the nurses, especially Kathy, is often highlighted as exceptional. The facility is described as having a welcoming environment, with residents actively involved in programs and socializing. The staff is praised for their friendliness and for making residents their top priority. The community is described as clean, bright, and full of life. However, some reviewers have raised concerns about the memory care unit, citing issues with cleanliness, neglect, and poor record keeping. Some reviewers have also reported that their loved ones' clothes have gone missing. There are also complaints about the facility's management, with some reviewers stating that they are unresponsive to complaints and lack problem-solving skills. The food is generally well-reviewed, with one resident raving about the meals. The activities offered are also praised, although some reviewers note that they are still limited due to Covid restrictions. The facility's location, close to Route 90 and various amenities, is seen as a plus. Overall, while many reviewers recommend The Enclave of Newell Creek, others advise potential residents and their families to carefully consider the level of care needed