Mason Assisted Living & Memory Care

Reviews for Mason Assisted Living and Memory Care are generally positive, with many praising the facility's cleanliness, welcoming atmosphere, and variety of activities. The staff is frequently mentioned as being kind, caring, and attentive. The facility's ability to accommodate pets is also appreciated. The food is described as great with plenty of options. However, there are concerns about staff turnover and communication. Some reviewers expressed discomfort with the high rate of staff changes and the lack of communication about these changes. There were also a few negative reviews about neglect and unresponsiveness of the staff. Many reviewers mentioned the facility's beautiful and luxurious decor, and the comfort and homeliness it provides. The facility's quick and efficient response in emergency situations was also praised. Overall, most reviewers would recommend Mason Assisted Living and Memory Care to others, citing its high-quality care, welcoming environment, and variety of activities. However, improvements in staff retention and communication were suggested.