Brookstone Terrace of Greensboro

The Carriage House Senior Living Community receives mixed reviews from residents and their families. Many praise the facility for its friendly, caring, and attentive staff, who are described as knowledgeable and accommodating. The community is noted for its clean and well-maintained environment, with a homey and welcoming atmosphere. Residents appreciate the variety of activities offered, including outings, games, and social events, which cater to different interests. However, some reviews highlight significant concerns, particularly regarding food quality and dietary accommodations. There are reports of residents being served food they are allergic to or prefer not to eat, despite these preferences being noted in their applications. Additionally, there are complaints about the inconsistency of meal times and the quality of food served. Concerns about staffing levels and responsiveness are also mentioned, with some reviewers noting slow response times to requests for assistance and inadequate medical care. A few reviews recount negative experiences, including issues with medication management and lack of proper care, leading to serious health consequences for residents. Overall, while many families express satisfaction with the care and environment at Carriage House, others have experienced challenges, particularly related to food services and staff responsiveness. The facility is generally recommended for its positive atmosphere and engaging activities, but potential residents and their families are advised to consider these mixed experiences when making a decision.