Brookstone Terrace of Greensboro

Brookstone Terrace of Greensboro, formerly The Carriage House Senior Living Community, receives predominantly positive reviews, with many praising its friendly, caring, and attentive staff. Residents and their families appreciate the clean and well-maintained environment, along with the variety of engaging activities offered. The facility is described as having a homey feel, with a focus on personalized care and accommodating dietary needs. Many reviewers highlight the seamless transition for new residents and commend the staff for their compassion and responsiveness. However, there are some negative experiences reported. A few reviewers express dissatisfaction with the medical care, citing slow response times and inadequate attention to residents' needs, which they believe contributed to health declines. Some mention issues with food quality and inconsistency, as well as a lack of activities at times. Concerns about staff turnover and communication challenges are also noted, with some families feeling their concerns were not adequately addressed. Overall, while the Carriage House is praised for its welcoming atmosphere and dedicated staff, there are areas for improvement, particularly in medical care and communication. The facility is recommended by many, but potential residents and their families are advised to thoroughly assess their specific needs and expectations.