The Terraces at Lakewood

The Terraces at Lakewood, formerly Leisure Park, receives mixed reviews from residents and their families. Many praise the facility for its friendly and caring staff, with specific mentions of individuals like Ruth, Stacey, and Megan, who are noted for their dedication and helpfulness. The community is described as beautiful, clean, and well-maintained, offering a variety of activities and amenities that enhance residents' quality of life. The food generally receives positive feedback, although some note inconsistencies in quality and service speed. However, there are significant criticisms, particularly regarding the assisted living and skilled nursing sections. Some reviewers report issues with medication management, slow response times to emergency calls, and inadequate care, such as leaving residents in soiled bedding. Concerns about understaffing and poor communication with administrative staff are also mentioned. A few reviews highlight problems with cleanliness and maintenance, including reports of pests. Overall, while many families express satisfaction with the care and environment at Leisure Park, others caution potential residents about the facility's shortcomings, particularly in terms of staff responsiveness and care quality in certain areas. The facility's management and staff are often described as trying to address issues, but some reviewers feel that improvements are needed to meet the expectations set during the initial sales process.