New Perspective Highland Park

New Perspective Senior Living Highland Park has received mixed reviews from residents and their families. Many praised the facility for its friendly and caring staff, clean environment, and variety of activities. The community was described as warm and welcoming, with a good selection of amenities and services. The food was generally well-received, although some noted that it was often served cold. However, there were also concerns about staff retention and training, with some reviewers noting high turnover rates and instances of neglect or substandard care. Some families reported issues with communication and responsiveness from the management team. There were also complaints about billing errors and charges for services that were not provided. Despite these issues, many reviewers expressed satisfaction with the care their loved ones received and recommended the facility to others. They appreciated the individual attention given to residents and the efforts made to make them feel at home. The location of the facility was also highlighted as a positive factor. Overall, while there are areas for improvement, New Perspective Senior Living Highland Park was generally seen as a safe and caring environment for seniors.