Brentwood At Niles

Brentwood at Niles has received mixed reviews from residents, their families, and staff. Many praise the facility for its cleanliness, the friendliness of the staff, and the quality of the food. The staff is often described as caring, dedicated, and professional. The facility is also commended for its range of activities and events, as well as its welcoming and comfortable environment. However, some reviewers express dissatisfaction with the management, citing issues with communication and responsiveness. There are also concerns about the high turnover of staff and the quality of care provided, particularly for residents with dementia. Some reviewers also mention problems with billing and the handling of personal belongings. Despite these criticisms, many reviewers would recommend Brentwood at Niles to others, with some even describing it as a "wonderful" and "amazing" place. The facility's memory care services and the ability for residents to have pets are also highlighted as positive features.