Homestead of Auburn

The Homestead facilities received mixed reviews. Initially, the reviewer's mother had a positive experience at the facility she was in since 2012, but the quality of service declined over the years. Issues included short staffing, poor cleaning and laundry services, and subpar food. The facility's decision to close for remodeling during the Covid-19 pandemic and move residents to other Homestead facilities was criticized. The move was poorly managed, with belongings lost or broken. The new facility, Homestead of Lenexa, was reportedly worse, with missed showers, medication errors, and poor communication. However, other reviewers had positive experiences at Homestead facilities. They praised the friendly and well-trained staff, reasonable fees, good-sized rooms, and well-organized medication dispensing. The facilities were described as homey and well-run, with a variety of activities for residents. The food was also complimented. The Homestead of Leawood, in particular, was highlighted for its inviting interior, restaurant-style dining, exercise facilities, and outdoor walking path. Despite some negative experiences, many residents seemed to enjoy living at the Homestead facilities.