Eagle Pointe Place

Eagle Pointe Place has received mixed reviews from residents and their families. Many praise the facility for its friendly and caring staff, variety of activities, and beautiful grounds. The executive director, Jacobi Feckers, is particularly commended for his willingness and understanding. The food is generally well-received, with some exceptions. The apartments are described as spacious and comfortable, and the overall atmosphere is described as welcoming and homely. However, some reviewers express concerns about the management of the property, citing poor communication and high staff turnover. One reviewer describes the facility as not being a good fit for seniors during the Covid-19 pandemic, with the isolation measures not preventing outbreaks and causing distress for residents. Another reviewer criticizes the facility for not allowing family visitors in residents' apartments during the pandemic, describing it as "mental torture and elder abuse". Some reviewers also mention issues with the food not always being hot and being repetitive. There are also complaints about the cleaning of the apartments not being done routinely. Overall, while many residents and their families are happy with the care provided at Eagle Pointe Place, there are areas for improvement, particularly in terms of management and communication.