Woodland Terrace New Palestine

Woodland Terrace, an assisted living facility, has received mixed reviews. Some residents and their families have expressed dissatisfaction with the level of care provided, particularly for those with memory issues. There have been complaints about the lack of assistance with daily living activities such as showering and brushing teeth. The facility has also been criticized for its food quality and service, with meals often served cold, burnt, or inconsistently prepared. The rent has increased significantly, but this has not resulted in improved services or increased staffing. Communication with management has been described as difficult. However, some residents have praised the friendly nursing staff and the facility's physical environment. The facility also offers amenities such as a gym and activity programs. Despite these positives, concerns have been raised about cleanliness, particularly regarding carpet cleaning. Some residents have also expressed dissatisfaction with the facility's response to COVID-19 restrictions. Overall, while some residents appreciate the facility's amenities and location, many have expressed disappointment with the level of care and service provided.