The Crossings at Banta Pointe

The reviews for The Crossings at Banta Pointe, formerly Five Star Residences of Banta Pointe and Forest Creek Commons, are generally positive, highlighting the facilities' cleanliness, friendly staff, and variety of activities. Many reviewers appreciate the caring and professional staff, noting individuals like Carly, Brooke Karchner, and Peggy Bryson for their exceptional service. Residents and their families often mention the welcoming atmosphere and the sense of community, with activities ranging from bingo to outings and social hours. The food receives mixed reviews, with some praising its quality and variety, while others suggest improvements. However, there are concerns about unexpected cost increases, with some families noting significant hikes in fees that surpass initial expectations. Security issues, such as the theft of a catalytic converter, and the lack of outdoor security cameras are also mentioned. Some reviews express dissatisfaction with management's responsiveness to concerns and the handling of specific incidents, such as transportation for residents to pay respects at a funeral. Forest Creek Commons is praised for its warm and welcoming environment, with well-maintained facilities and a variety of living options, including garden homes. The community is noted for its accommodating staff and engaging activities, although some feel the activities could be more diverse. Overall, both facilities are recommended for their caring environments and attentive staff, despite some areas needing improvement.