Shawn
November 2024
An absolute nightmare and I would not recommend to anyone whose loved one needs memory care and has issues with daily living tasks like toileting. My mother stayed there from November 2021 until February 2023. We were promised the world when given a tour - the best food, best care, night motion detectors in case they get up at night, call button watches in case they need help, the works! Everything ended up being a catastrophic failure which was a combination of lack of empathy staff turnover, overpromising, and lack of problem solving from upper management. Food portions were really small if you didnt make it to the dining room, and if you didnt the food would be left alone in the room despite my Mom not being able to feed herself appropriately. 2-3 hours to answer the call buttons on her wrist watch or bathroom wall. Medication reconciliation issues galore. Motion night detectors were never a thing. I cant express how sad I felt seeing my mom there



















