Allegro St. Augustine

Allegro has received mixed reviews from residents and their families. Many have praised the facility for its cleanliness, beautiful and comfortable environment, and friendly, caring, and professional staff. The food is generally well-received, with some noting the variety of options and the quality of the meals. The facility's amenities, such as the library, salon, exercise gym, and the variety of activities offered, are also appreciated. Some residents and their families have expressed satisfaction with the level of care provided, particularly in the assisted living wing. However, there have been complaints about unreliable internet access in the rooms, despite promises made during the tour. Some residents have also expressed dissatisfaction with the management, citing high staff turnover and reduced dining room hours. There were also concerns about the lack of staff in the dining area, leading to longer wait times for food. Some reviewers have noted that the facility feels old and could use some refurbishing and updating. There were also concerns about the lack of 24/7 monitoring at the front door, particularly for residents with dementia. Overall, while there are areas for improvement, many residents and their families have had positive experiences at Allegro and would recommend it to others.