Harmony At Kent

Harmony at Kent is a large, well-maintained facility with a variety of amenities and activities. The community is described as fabulous, with a pleasant smell and a friendly, smiling staff. The administrator, Stacy, is particularly praised for her world-class service. The facility offers a fitness center, a dining room, a beauty parlor, a pool room, libraries, game rooms, and a kitchen. The apartments range from a simple bedroom and bath to a full apartment with a kitchen and living area. However, some reviewers have raised concerns about the dining room staff's training and the lack of options during the morning Brew time. There were also complaints about maintenance issues such as a constant dripping water in the laundry area and improper wiring. The staff is generally caring, but some reviewers suggest that residents need a strong advocate to address issues with the administration. One reviewer had difficulty getting a refund after their loved one passed away. Despite these issues, many reviewers praised the facility for its comfortable surroundings and excellent care. The business manager, Jennifer, and the Director of Wellness, David Deng, were singled out for their compassion and professionalism. The facility's welcoming and energetic concierge also received positive feedback. Overall, Harmony at Kent is a highly recommended facility, but potential residents and their families should be prepared to advocate for their needs and address any issues with the administration.